Frequently Asked Questions
How much volume does each bottle contain?
Each fragrance comes in 6ml roller bottles.
What kinds of payment methods do you accept?
We accept Mastercard/ VISA payment methods. Alternatively, you can choose to use PayPal or PayNow/ PayLah as well directly to our sales manager.
How long is the order processing time?
We aim to ship your products within 1-2 days upon order confirmation, but please bear with us: in some cases (depending on the day of the week you ordered), it can be up a week to process the orders. Your patience is appreciated.
How much should I pay for shipping?
For orders lesser than $20, we charge $2 shipping fees per order. For orders more than $20, the shipping is free.
Do you ship worldwide?
We can only ship our product within Singapore at the moment; we do not ship worldwide. Any orders which include fragrance products and specify other destinations will be cancelled and refunded for the time being. However, this might change.
Is there any returns/ refunds?
Unsatisfied with your product? Ship it back to us. In case of claim within 8 days, the products shall be returned to MARICAN within 21 days. Once we receive your order, we can refund you or you can exchange for a new fragrance. Simply email us at contact@marican.co Please make sure to include: - Your order number. - Your name. - The reason for your return (e.g. This scent is not for me).
Can I sample the fragrance?
We do provide a sample with all of our fragrances. Do contact us if you want to try us out.